nc-division-of-child-development-criminal-records-check is a state-mandated process run by the North Carolina Division of Child Development and Early Education (DCDEE). This system ensures every person working or volunteering in licensed child-care settings passes a thorough criminal background review. The DHHS Criminal Background Check Unit handles all applications, using fingerprint data from the North Carolina State Bureau of Investigation (SBI). In the 2023–2024 fiscal year, the unit processed 9,842 records and flagged 274 cases needing deeper review under G.S. 110-90.3. The goal is simple: protect children by confirming only qualified, safe adults care for them.
Who Must Complete the Criminal Records Check
Anyone seeking to work or volunteer in a licensed child-care center, family child-care home, or school-based program in North Carolina must pass this check. This includes teachers, aides, bus drivers, cooks, and administrative staff. Foster and adoptive parents also need clearance. Even DHHS employees who interact directly with children must apply. The law, General Statute 110-90.2, requires this step before anyone starts any role involving child contact. No exceptions exist for part-time or temporary workers.
How the Application Process Works
New applicants begin online at the official portal. They create a secure account, upload a current government-issued photo ID, and schedule fingerprinting at an authorized law-enforcement site. The total fee is $30, covering both SBI processing and DHHS administrative costs. After fingerprints are scanned, data goes directly to the SBI. Results appear in the applicant’s online account within five business days. If issues arise, the unit contacts the applicant for more information.
Required Documents for Submission
- A completed FBI fingerprint card (taken at an approved agency)
- A signed declaration listing any prior convictions
- Proof of finishing the state-approved child-care safety training program
All three items must be submitted together. Missing documents delay processing. Applicants should keep copies for their records.
Reinstatement After Disqualification
If someone was previously barred from child-care work due to a criminal record, they may request reinstatement. The person must call the Criminal Background Check Unit at 919-814-6401 during weekday hours (8:00 a.m. to 5:00 p.m.). The unit checks if the applicant finished court-ordered training, submitted updated fingerprints, and wrote a rehabilitation statement. If all steps are complete, the unit sends a new application packet. It must be returned within 30 days for a final decision.
Steps to Regain Eligibility
- Call the CBC Unit to confirm reinstatement status
- Complete any required court-ordered programs
- Submit new fingerprint cards
- Write a personal statement explaining rehabilitation efforts
- Return the completed packet within 30 days
Each case is reviewed individually. Past offenses don’t always mean permanent bans. The focus is on current fitness and safety.
Online Portal Features and User Experience
The official website ncchildcarecbc.nc.gov serves as the main hub for all applicants. Users can check their application status in real time, download forms, and read FAQs. The system shows exactly where each request stands—submitted, under review, approved, or needing more info. In 2023, the site had over 5,200 unique visitors per month, with peak use in spring when child-care centers hire for summer programs. The portal is mobile-friendly and works on phones, tablets, and computers.
Key Functions of the Portal
- Create and manage user accounts
- Upload photo IDs securely
- Schedule fingerprint appointments
- View results and official letters
- Contact support via protected email
All data is encrypted and protected under state privacy laws. No personal information is shared publicly.
Partnership with the North Carolina State Bureau of Investigation
The SBI supplies fingerprint and criminal-history data for nearly 12,000 applications each year. This partnership ensures fast, accurate checks across all 100 counties. The SBI database includes records dating back decades, so even old offenses are found. Results go directly to the DHHS unit, which makes the final fitness determination. This teamwork keeps children safe while giving applicants clear, timely answers.
Legal Framework and Enforcement
Two key laws govern this process: General Statute 110-90.2 and 110-90.3. The first requires background checks for all child-care workers. The second outlines disqualifying offenses and review procedures. The DCDEE works with local police to enforce these rules. In 2022, the division opened 42 formal investigations into non-compliance. Penalties ranged from fines to license revocation. A compliance hotline helps providers follow the law correctly.
Common Disqualifying Offenses
- Child abuse or neglect
- Violent crimes against minors
- Sex offenses
- Drug trafficking near schools
- Repeat DUI convictions
Not all crimes lead to permanent bans. Each case is judged on its own facts, including time passed and rehabilitation shown.
Fees, Deadlines, and Payment Rules
The statewide background check fee is $30. It covers SBI processing and DHHS administration. Payments are made online during application. No cash or checks are accepted. For child-care centers, annual licensing fees range from $75 to $450 based on size and type. Public schools, colleges, and universities are exempt. All fees must be paid by October 1 each year. Late payments incur a $25 penalty.
How to Get Your Own Criminal Record in North Carolina
Individuals can request their own statewide criminal history from the NC Department of Public Safety. The cost is $14. Applicants need a valid photo ID and must apply online. Records arrive within three business days. For county-specific records, contact the Clerk of Superior Court in the county where the charge occurred. Most charge an extra $5 fee and accept mail, in-person, or electronic requests.
Contact Information and Support
The Criminal Background Check Unit is open Monday through Friday, 8:00 a.m. to 5:00 p.m. Call 919-814-6401 for questions about applications, reinstatements, or results. Email support is available through the official website. During busy times, responses may take up to 48 hours. An after-hours voicemail handles urgent licensing issues. All calls and emails are confidential.
Official Resources
- Main portal: https://ncchildcarecbc.nc.gov
- DHHS CBC Unit info: https://ncchildcare.ncdhhs.gov
- SBI offender search: https://www.ncdps.gov
Statistics and Transparency
The DCDEE publishes annual reports showing how many checks were done and how many raised concerns. In 2023–2024, 9,842 records were processed. Of those, 274 needed further review. These numbers help track trends and improve safety policies. The data is public but does not name individuals. It only shows totals and outcomes.
Common Mistakes to Avoid
Many applicants delay their checks by forgetting key steps. Common errors include uploading expired IDs, missing training certificates, or scheduling fingerprints at unapproved locations. Some forget to sign the conviction declaration. Others wait too long to apply, causing licensure delays. To avoid problems, read all instructions carefully and submit everything at once.
Frequently Asked Questions
Applicants often ask how long results take (five business days), whether old crimes matter (yes, but context counts), and if they can work while waiting (no—clearance is required first). Others want to know if juvenile records affect eligibility (sometimes, depending on the offense). The unit provides clear answers but cannot give legal advice.
Why This System Protects Children
Every child deserves a safe environment. This background check system stops dangerous people from working with kids. It gives parents confidence that caregivers are screened thoroughly. It also holds providers accountable. By combining state law, police data, and public transparency, North Carolina leads in child-care safety.
Related Services and Tools
Other resources help users find court records, jail information, or contact details. These include Harris Court Records, phone lookup tools, and county jail databases. While not part of the CBC process, they support broader safety checks. Always verify sources before relying on third-party sites.
Final Tips for Applicants
Start early. Gather all documents before applying. Use the online portal—it’s faster than paper forms. Keep your login details safe. Check your status regularly. If denied, ask for clarification and consider reinstatement steps. Remember: honesty matters. Lying on the form leads to permanent disqualification.
Official Contact Details
North Carolina Division of Child Development and Early Education
Criminal Background Check Unit
Phone: 919-814-6401
Email: Available via official website
Hours: Monday–Friday, 8:00 a.m.–5:00 p.m.
Website: https://ncchildcarecbc.nc.gov
Frequently Asked Questions
Many people have questions about the nc-division-of-child-development-criminal-records-check process. Below are answers to the most common ones, based on current state rules and real applicant experiences.
How long does it take to get background check results?
Results appear online within five business days after fingerprinting. This timeline starts when the SBI receives your prints. Delays happen if fingerprints are unclear or if more review is needed. During peak seasons like spring hiring, processing may take slightly longer. You’ll get an email when your status updates. Always check your portal account for the latest info.
Can I work in child care while my background check is pending?
No. North Carolina law requires clearance before anyone starts working or volunteering in a licensed child-care setting. Even part-time or substitute roles need approval first. Centers that hire uncertified staff face fines or license loss. If your job offer depends on the check, tell your employer the expected timeline. Most understand the process takes about a week.
Will a minor offense from years ago disqualify me?
Not necessarily. The unit reviews each case individually. Factors include the type of crime, how long ago it happened, and what you’ve done since. Minor, non-violent offenses may not block approval, especially if you completed probation or rehab. However, crimes involving children, violence, or drugs are taken seriously. Be honest on your form—lying causes automatic denial.
What if I was denied? Can I appeal?
Yes. If denied, you’ll receive a letter explaining why. You can request a review by calling the CBC Unit. You may submit new evidence, like proof of rehabilitation or completed programs. In some cases, you can reapply after meeting certain conditions. The reinstatement process includes updated fingerprints, training, and a written statement. All materials must be returned within 30 days.
Do I need a new check if I move to another NC child-care job?
Usually not. Once cleared, your status stays valid for future roles in licensed facilities. However, if your clearance is more than five years old, some employers may ask for a new check. Also, if you have new arrests, you must report them immediately. The unit can revoke approval if new risks appear. Always confirm with your new employer’s policies.
Can family members do my fingerprinting?
No. Fingerprinting must be done at an authorized law-enforcement agency or approved vendor. Local sheriff’s offices, police departments, and some courthouses offer this service. You’ll schedule through the online portal. Mobile fingerprint services are not accepted. Make sure the location is listed on the official site before going.
Is the $30 fee refundable if I’m denied?
No. The fee covers processing costs regardless of the outcome. It pays for SBI database searches and DHHS administrative work. Even if you’re disqualified, the work was done. There are no partial refunds. If you reapply later, you’ll pay the fee again. Keep receipts for your records.